Frequently Asked Questions

---

At Aus Home Services, we provide comprehensive domestic cleaning solutions in St Kilda and surrounding suburbs. Our services include standard home cleaning, deep cleaning, move-in/move-out cleaning, and specialised cleaning like carpet and upholstery care. Get a sparkling clean home with our expert cleaning team! 

Yes! We use standard cleaning products for most of our services. However, if you prefer eco-friendly cleaning solutions, we can accommodate your request. Just let us know when you book your service, and we'll ensure we use environmentally friendly products. 

Booking a cleaning service with us is easy! Simply call us at [phone number] or use our convenient online booking form. Reserve your spot today and enjoy a clean and fresh home! 

We proudly serve St Kilda and nearby suburbs, including Elwood, Balaclava, Albert Park, and more. Check our service area [link to service area map or page] to see if we cover your location. 

To ensure an efficient cleaning process, please clear personal items and valuables from the areas we’ll be cleaning. Let us know if there are specific areas or items that require extra attention. 

The duration of our cleaning services depends on your home’s size and the type of cleaning required. On average, standard cleanings take between 2 to 4 hours. We’ll provide an estimated time frame when you book. 

Absolutely! Our cleaners are fully insured and undergo rigorous background checks including police checks. Your home and our team’s safety are our top priorities. 

To cancel or reschedule, please notify us at least 48 hours in advance to avoid any fees. We strive to accommodate your new schedule and provide flexible options. For further information, please refer to our Terms & Conditions

You do not need to be home during the cleaning. We can access your property through a key or security code if you prefer to be away. Provide us with any special instructions to ensure a thorough clean. 

We value your feedback! Leave a review on google, call us at 0478492519, or email us at contact@aushomeservices.com. Your comments help us improve and serve you better. 

No hidden fees here! We offer clear and upfront pricing. Any additional costs will be communicated before we start the job. Request a detailed quote for any extra services you may need. 

We ensure top-notch quality by training our staff thoroughly, using high-quality cleaning products, and regularly reviewing performance based on customer feedback. Trust us for a consistently exceptional cleaning experience.